December - 2012

Things on our minds

A placeholder to share our experiences, perspectives and things "on our minds". Perhaps some of them will resonate with you..

Customer Satisfaction – How to Show that You Really Care?!

When was the last time you experienced poor (non satisfactory) quality of a product / service?! When was the last time you shared a...

Am I Missing Something? – Is it Strategy or Execution?

While working with business leaders, I often hear – we yet again missed our monthly / quarterly / annual targets… The business...